Way down in the hole
The annals of business history are full of tales of companies that once dominated their industries but fell into decline. The usual reasons offered don’t fully explain how the leaders who had steered these firms to greatness lost their touch.
In this article we argue that success can breed failure by hindering learning at both the individual and the organizational level. We all know that learning from failure is one of the most important capacities for people and companies to develop. Yet surprisingly, learning from success can present even greater challenges.
